Payment & Cancellation Terms 2019

Please note once you have signed up to become an ESTAS member you will be subject to our payment & cancellation terms as follows;

For ESTAS members paying by monthly subscription

The amount will be debited from your account on a monthly basis. This subscription can be cancelled at any time with 1 months’ notice.

From the 1st February each year you will automatically be entered into The ESTAS competition for the following year.

For ESTAS members paying by annual subscription – 

Payment is due within 30 days of the date of invoice. You are entitled to a full refund within 30 days of submitting your membership. Thereafter refunds cannot be made.

Your annual subscription will be renewed on the 1st February each year giving you continued access to our customer feedback platform PLUS you will automatically be entered into The ESTAS competition for the following year. If you do not wish to renew your membership it can be cancelled at any time.